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How do you get a voucher?

How to Get Started

Please note: Ohio residents may request and receive a voucher. Individuals can be unemployed, employed part-time or full-time employees. Anyone with Internet access can take advantage of the digital literacy courses on Microsoft’s website. Vouchers are not required.

Follow these steps to get started on Elevate America:

1. Review resources

Review resources provided on this website to help you gain more information and help decide how you can take advantage of Elevate America resources. Consider your current skills and the future skills you need in your work. If you’re new to technology, we recommend that you access the free online tutorial for basic computer skills before accessing a voucher. Learn more about Digital Literacy. These courses come in multiple languages.

If you are not sure which type of e-learning course is right for you, learn more about how to access the free introductory courses in Microsoft Vista and Office 2007 products (Word, Excel, PowerPoint, Outlook). Once you are on the page, click on "Windows Vista and Office 2007 Essentials" follow the instructions to use the free access code. Each course has an on-line self-assessment tool to help you understand if you need to take the introductory courses. It may also help you decide where you need more in depth skill development through an on-line course using a voucher.

2. Decide which training is best for you

Once you are up to speed on the basics and have narrowed down your interests in Microsoft tools, review the list of training courses available. You can get an E-Learning voucher for any Microsoft Vista, Office 2003 or 2007 product. If you want to receive an Elevate America e-learning voucher to take any of the training courses, call or go to your nearest Adult Workforce Education Center to register.

Get Certified in Microsoft Products

After completing the E-Learning course, you may opt to take the certification exam. If you become proficient or are already proficient in Microsoft Office 2003 or 2007 products, you may request a certification exam voucher to take the exam. You register for a certification voucher with the Adult Workforce Career Center. Locate the Adult Workforce Center/Certiport Center nearest you.

3. Understand how the training vouchers work

There are 2 types of e-learning vouchers. The list of training courses provides details on the courses available through each voucher type.

There are 2 types of certification exam vouchers. You can receive a voucher to be certified in a Microsoft 2003 or 2007products.

Each voucher allows you to take 1 training course (or course collection) or 1 certification exam. You may request more than 1 voucher or type of voucher. Vouchers must be requested and activated by August 26, 2010. Once the E-Learning voucher is activated, online training can be taken for 12 months after the date of activation. Certification exams, however, must be completed by Aug. 26, 2010.

4. Visit your local Adult Workforce Education Center to request your voucher

Please call your local Career Center to ensure that vouchers are still available.

5. Access Microsoft's Elevate merica website to activate your voucher

You’ll be asked to do the following:

6. Contact the following if you need help

If you have any technical questions or need help to access the E-Learning, please contact Microsoft at (800) 636-7544 or email e-learn@microsoft.com. For questions regarding your eligibility and how to obtain a voucher, please contact your local Adult Workforce Education Center.